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Privacy policy

This policy is effective from 1 February 2009.

Homeguru focuses mainly on providing a marketing and advertising platform to businesses and entrepreneurs who specialise in real estate products and services.

Information Collection

Sources of Information

Homeguru collects information from our web site visitors who decide to opt-in (subscribe) to free products or services if and when they are available. This may include news letters, e-books, articles etc. We also collect information from our subscribers and customers deciding to complete our periodical surveys. From customers (i.e. individuals or businesses) purchasing some of our products or services, we only collect enough information from our customers to complete financial transactions. In some instances, where deemed necessary, we might also collect information from our subscribers and customers to help us determine their demographics and personal profiles, without being too personal. However, these information fields are not mandatory fields but optional where possible. We also collect information from those who communicate with us via e-mail.

Type of Information Collected

In some instances, where deemed necessary, we might collect information from our subscribers and customers to help us determine their demographics and personal profiles. However, these information fields are not mandatory fields but optional where possible. We also collect information (just e-mail addresses) from those who communicate with us via e-mail. Information fields we collect or might collect (for both mandatory and optional as well as financial or non-financial transaction fields) are: Name, surname (last name), age, sex, e-mail address, physical address, postal address, city, country, telephone and fax numbers.

Use of Telephone Numbers

Customers who supply us with their telephone numbers on-line, will only receive telephone contact from us with information regarding orders, queries and comments they have placed on-line or if they have requested us to contact them.

Ad Servers

We do not partner with or have special relationships with any ad-server companies. Advertisements seen on our web site are generated and stored on our own server and are placed on the web site as a result of paid advertising or an effort to promote products and services offered by Homeguru.

Identification Methods

In order to maintain an active connection with a visitor, subscriber or customer or for the automatic identification of a visitor, subscriber or customer who has visited a particular site or previously accessed particular content, we use identification methods like HTTP cookies on our web site or via our services and products.

We use cookies to:

store a visitor's, subscriber's or customer's preferences; record session information, record user-specific information as to which pages a visitor, subscriber or customer accesses or visits; alert visitors, subscribers or customers to new areas that we think might be of interest to them when they return to our site; record past activity at a site in order to provide better service when visitors, subscribers or customers return to our site; customize web site content based on visitors', subscribers' or customers' browser types or other information that visitors, subscribers or customers sends. We attempt to store HTTP cookies on our server rather than the user's computer system whenever possible.

Use of Information

Information may be used to enhance, evaluate, or else review our web site, services, products, or market. The information we collect is only used for internal review and used to improve the content of our web site, services, products, or market information. We also use it to notify subscribers and customers about updates to our web site.

In addition we share it with agents or contractors who support our internal operations. This web site, entities for whom it is acting as an agent, and/or entities acting as its agent have access to this information. An agent is defined by us as a third party that processes data only for the completion of the stated purpose, such as on-line transaction processing service providers, our authorised retailer of goods and services. We also use it to contact subscribers and customers for marketing purposes.

Disclosure of Information

We do NOT share subscribers' and customers' proprietary information with other organizations for commercial purposes. We only disclose it when we are legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our web site and applicable laws or to protect against the misuse or unauthorized use of our web site. We might also disclose it to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the web site.

Unanticipated Use of Information

From time to time, we may use subscribers' and customers' information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the opportunity to opt out of these new uses. If you are concerned about how your information is used, you should refer back to our web site periodically.

Proprietary Information

Upon request we will provide our subscribers and customers with access to the information (i.e. their proprietary information) that we maintain about them. We will NOT provide proprietary information to third parties.

Subscribers and customers can access this information by sending us e-mail to the address provided at the bottom of this page.

Subscribers and customers can have their information corrected by using our prescribed contact methods.